Northern Ireland, UK — 25 Aug 2025
Genifea, the AI-powered assistant built for estate agencies, today announced a major upgrade to its voice agent, giving independent agents a powerful new way to handle inbound calls, reduce interruptions, and capture 100% of their leads.
The latest release delivers:
- Significantly improved call experience that makes conversations with AI effortless for callers
- Real-time urgent case alerts so agents never miss critical calls such as new landlord enquiries, vendor valuations, or property management emergencies
Since launching earlier this year, Genifea has been adopted by forward-thinking agencies keen to modernise how they handle calls. Early users report greater peace of mind, higher productivity, less time tied to the phone, and more consistent customer service.
Founder Pragati Dhingra commented:
“When a vendor calls an agent and the call is missed, the chance of being invited for that valuation diminishes dramatically. Vendors instantly think: ‘if you’re not there for sales, you won’t be there for service.’ Genifea ensures agents capture every single lead at the top of the funnel.
This advanced AI, built specifically for estate agents, also strengthens their position in front of vendors. When you invite a vendor to call you in the middle of the night on Saturday — it lands different. After all, the agent who brings in the most leads is also likely to secure the highest value.
This upgrade marks a major milestone in making estate agency operations more productive and far less stressful.”
About Genifea
Genifea is agentic AI-powered assistant built for estate agencies. Designed to answer every inbound call, capture and qualify leads, and provide seamless 24/7 availability, Genifea helps agents reduce call overload, improve customer service, and win more instructions. For more information visit www.genifea.com.