Hi, I’m Pragati, the founder of Genifea. I’ve been building AI systems since 2007 and helping businesses solve complex problems through automation and intelligence.
When I moved to the UK and started house hunting, I stumbled across something unexpected; estate agency operations were stuck in the past with almost zero AI penetration.
Missed calls. Interrupted conversations. Slow follow-ups. Everyone had accepted this chaos as normal.
At the same time, I was advising Homesfy in India, where we were building systems for achieving under 1-minute response times for inbound leads.
The contrast was stark. That’s when it clicked — and Genifea was born.
Every missed call represents a potential instruction lost. Vendor instantly thinks "If you are not there for sales, you sure won't be there for service" - A very expensive call to miss.
Constant pressure to answer phone that keeps ringing means you cannot get meaningful work done. It also interrupts conversations leading to compromises on relationship building.
Everyone calls - vendors, landlords, buyers, renters, surveyors, conveyancers, present and past tenants, suppliers and many more. It is impossible to use a script for a human or a machine.
In this deluge of calls, it is easy to miss a vendor call or a property maintenance request of flooding in an apartment. All calls are not equal.
An autonomous agentic AI assistant that fits seamlessly into an estate agency operations to automate admin tasks so that agents can win out there instead of being tethered to their phones and desks.
Never miss another opportunity, even outside business hours. Genifea ensures every call is answered professionally.
Know enough so that you can make informed decisions about prioritizing your communication.
Get notified if any of the calls was truly urgent - a vendor call, or property maintenance emergency etc.
Builder. Problem-solver. Relentless advocate for better customer experiences.
With 15+ years in AI and automation, Pragati has helped businesses across sectors design intelligent solutions.
Most recently, he was on advisory board of Homesfy Ltd advising them on their technology and AI strategy for 10,000+ agents on their platform.
He founded Genifea to bring that innovation tailored to UK estate agents — helping them compete, grow, and thrive.